Skip to main content

Cohort analysis of CRM data using Zoho Reports


Cohort analyses are super handy if you're running a subscription business and want to see changes in ARR/MRR (annual/monthly recurring revenue). I've been thinking about how to achieve this for Zoho CRM data. A tip from Zoho Reports about using the color option in a chart gave me the answer.


To get this chart, I created a query table that combines the Invoice and Account modules and uses the quarter/year functions to group cohorts. The query is:
SELECT
(year("Accounts"."Created Time") + '-' + quarter("Accounts"."Created Time")) as "Quarter joined",
"Accounts"."Account Name",
"Invoices".*
FROM  "Accounts" JOIN "Invoices" ON "Accounts"."ACCOUNTID"  = "Invoices"."Account Id" 

Comments

  1. Researchers from all across the globe mainly encounter two kinds of data, the first being qualitative data and the later quantitative data. Quantitative data depicts the quality and can be scrutinized, but measuring it precisely is daunting enough; in contrast quantitative data can be easily measured and is depicted in number or amount. See more qualitative data analysis

    ReplyDelete

Post a Comment

Popular posts from this blog

Getting current time in a specified timezone using Deluge script

Recently I was working on a custom function for Zoho CRM which required me to get the current time in a specified timezone. I assumed that zoho.currenttime would give me the time based on the timezone chosen in the organisation settings but discovered that it always gives it to you in PST. The Zoho Partner team gave me this snippet to solve the problem: current_time_in_timezone = zoho.currenttime.toString("yyyy-MM-dd'T'HH:mm:ss", "Australia/Sydney").toTime("yyyy-MM-dd'T'HH:mm:ss"); If you need the current date, do: current_date_in_timezone = zoho.currenttime.toString("yyyy-MM-dd'T'HH:mm:ss", timezone).toDate(); To figure out what you can put in for the timezone part, refer to https://en.wikipedia.org/wiki/List_of_tz_database_time_zones

Debugging Deluge script in Zoho Creator/Zoho CRM

Deluge is a powerful language that simplifies a ton of things, e.g. database lookups. But I have to say, it's very painful to debug. Interpreting longish scripts takes ages, error messages are obtuse if they exist at all and even the hints in the IDE don't always help (ever tried using containsIgnoreCase based on the auto-complete suggestion?). Here are my tips for debugging code when it's not working. 1. Split your code up into small custom functions. Nothing's more painful than waiting 30 seconds for a really long (say 1000 lines) HTML page to save and only then get feedback on a syntax error. I've got a few apps that are like this and it's not fun to work with at all. I haven't seen any improvements in the compile speed over the last few years, so my conclusion is that it's always best to write most of your logic code as small custom functions and then build that up in the HTML page so that you'll get quick feedback on syntax errors. 2. If

searchRecords with multiple criteria in Zoho CRM API

NB: this blog post is no longer relevant as API v2 lets you use searchRecords with multiple criteria :) I discovered something really cool tucked away in the Zoho CRM forums today. For the history, check out this thread . In summary, the searchRecords API task in Zoho CRM is impossible to use if you have multiple criteria and in general it's pretty annoying to get the single criterion right. In the forum thread, Zoho Support advised that you can actually use getRecords with a view name. This feature is not documented on the getRecords page at all but I can confirm it works:D This is really, really cool. It's going to make my life as a Zoho dev much easier! Instead of having to do something really inefficient and ugly like: leadRecords = zoho.crm.searchRecords("Leads","(Created Time|<|" + yesterday_date +")",fromIndex,toIndex); for each ele in leadRecords { lead_source = ele.get("Lead Source"); createTime=(ele.g